Terms of Service

Version: 2026-05-15

These Terms of Service govern restaurant use of DineHub, a QR ordering, pay-at-table, and restaurant operations platform operated by Bookify SARL-S. The signed restaurant order form, service agreement, and Data Processing Agreement may add or override terms for a specific restaurant.

Legal entity

DineHub is a product of Bookify SARL-S, with registered office at [LEGAL ADDRESS], registered under [RCS NUMBER], VAT [VAT NUMBER].

Restaurant account

Restaurants are responsible for the accuracy of their account details, menu data, table setup, staff permissions, payment settings, and operational modes. Restaurant owners and managers must keep staff access up to date and remove access when staff members leave.

Payments

At launch, DineHub uses Track A payment routing: the restaurant connects its own Stripe account and receives guest payments directly through Stripe Connect. DineHub provides the software layer and does not act as the restaurant's bank, payment account, or merchant of record for guest bills unless a separate written agreement says otherwise.

Restaurant obligations

  • Use DineHub only for lawful restaurant operations.
  • Keep menu, tax, pricing, allergen, and service information accurate.
  • Connect and maintain a valid Stripe account before live guest payments.
  • Handle guest service, refunds, disputes, and chargebacks where applicable.
  • Comply with consumer, tax, accounting, food safety, and data protection laws.

Availability and support

DineHub is designed for live restaurant operations, but no online service can guarantee uninterrupted availability. Restaurants should maintain reasonable fallback procedures for internet outages, payment processor outages, POS outages, or device failures.

Data protection

Data protection terms are described in the DineHub Privacy Policy and GDPR/DPA page. Restaurants remain responsible for their own privacy notices to guests where required.

Changes

Bookify SARL-S may update these terms as DineHub evolves. Material changes may require restaurant owners or managers to accept a new version inside the DineHub dashboard.

Contact

Questions about these terms can be sent to legal@dinehub.io.